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FAQ

SHIPPING & DELIVERY

We offer fast and reliable shipping on all our anklets and silver accessories. Once you place your order, our team carefully packs your items to ensure they reach you in perfect condition.

  • Processing Time: Orders are typically processed within 1-3 business days.

  • Shipping Time: Delivery usually takes 5-7 business days, depending on your location.

  • Free Shipping on orders over ₹1999!
    Stay tuned — we’ll send you a tracking number as soon as your order ships.

 

EASY RETURNS

We want you to love what you wear! If you’re not completely satisfied with your purchase, you can request a return within 7 days of delivery.

  • IMPORTANT: To process returns for damaged, defective, or wrong items, we require an uncut video proof of opening the package — this helps us verify and resolve the issue quickly.

  • Items must be unused and in their original packaging.

  • To initiate a return, simply contact us at [Your Email or Contact Page].

  • Hassle-free replacements or store credit available for eligible returns.

 

TRACKING YOUR ORDER

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your package in real-time.
If you have any issues tracking your order, feel free to reach out to us at [Your Contact Info].

 

MONEY BACK GUARANTEE

Your satisfaction is our top priority. If you receive a damaged or incorrect item, we offer a 100% money-back guarantee or replacement — no questions asked.

  • Note: Please ensure to record an uncut video while opening your package as proof — this is required to claim refunds or replacements for damaged or missing items.

  • We strive to resolve all issues within 3-5 business days after verification.

100% SECURE ORDERING 

Your security is important to us. We use SSL encryption and trusted payment gateways to ensure all transactions are safe and secure.

  • Multiple payment options: UPI, Debit/Credit Cards, Net Banking.

  • No payment information is ever stored on our servers.

 

PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information.

  • Your data will never be shared or sold to third parties.

  • We only collect information necessary to process your order smoothly.
    For more details, please visit our PRIVACY POLICY.

 

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